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COVID-19 Update July 2020

Whilst the severity of the ongoing Coronavirus pandemic is heading in a more positive direction, it remains a concern to all of us and we are making contact to update you with the actions we are undertaking in order to mitigate the risks to our customers, clients and staff during this challenging period.

As a business we have been regularly reviewing our risk assessment and the various operational plans based on Government led advice.

Our office reopened to the public at the end of May and we are operating on a “business as usual” basis albeit with additional precautionary procedures in place.

These measures include close monitoring of our team with staff being required to work from home should there be any signs or risks of infection. The hygiene regime at the office in terms of cleaning, particularly of door handles, phones, computer keyboards and any items that could potentially be liable to the onward transmission of a virus has been significantly increased. Handwashing routines have also increased, after every customer contact and every appointment outside of the office.

We have also installed a hand sanitiser dispenser for the use of all visitors.

Visits to properties in recent weeks has required us and clients and customers to use face masks and gloves and for limits to be imposed on the number of people attending. No touching of surfaces and strict cleaning protocols are also an essential requirement.

With the Government moving to open up the economy and get more and more business sectors operating as close to normal as possible, we are delighted to have seen shops and hospitality sector operators now able to recommence trading. As we move away from “lock-down” it is however important that we all stay vigilant and the Government has announced that it will be mandatory to wear face masks when visiting shops.

Whilst this requirement does not officially apply to offices, we have decided that our premises are akin to a retail shop and we would ask for all visitors to our premises to wear face masks whilst in attendance, we will be doing likewise.

We very much see ourselves as part of the local community and we are working hard to mitigate the impacts of the current situation, sensibly and safely. We trust that you will understand and endorse the actions we are taking.

Working together we will all give ourselves the best chance of mitigating risk and continuing to move forward positively in the weeks ahead.


Call, email or write to us at our office in Wellswood.

We will be delighted to answer any question or provide information on our beautiful town and surrounding area.

John Couch The Estate Agent
43 Ilsham Road
Wellswood
Torquay
Devon
TQ1 2JG

Telephone: 01803 296500
Email: [email protected]

Our office is open for business
Monday - Friday: 9:00AM - 5:30PM
Viewing out of hours by appointment
(We are closed Sundays)

Or if you prefer, please fill out the form below, we will send an answer to your e-mail box.

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