About Us

About John Couch The Estate Agent


Being an Estate Agent may start with property, but that is only the beginning, we are passionate about property and our aim is to provide a level of service beyond expectations. Under John's watchful eye, we have become one of the leading Estate Agents in the South West, our reputation allowing us to open the doors of many of the areas finest homes.

Torquay Office
43 Ilsham Road, Wellswood, Torquay, Devon, TQ1 2JG

01803 296500

MEET THE TEAM


Beverley Masey - Sales Negotiator

Beverley is a sales negotiator and has been with John Couch for over thirteen years. She is also responsible for producing the floor plans we use when marketing property. Beverley enjoys the variety of her role, both in and out of the office and describes her greatest achievement as having originally been “headhunted” by John. One of Beverley’s career stories is that whilst out handling a viewing, the property owners dog got out of the house. Beverley spent hours handing out “missing dog” leaflets and posting them around the area. The property owner then went out and bought a new puppy only for the original dog to return safely a few days later! In an earlier career, Beverley used to be a fishmonger and claims to be able to fillet any fish. As a valued member of our team we certainly believe she knows her plaice! Beverley is happily married and leads an active life away from the office involving squash, racket-ball, surfing and kayaking. She is a member of the Torquay Squash and Leisure Club and has been the Devon Ladies Doubles Squash Champion. Together with her partner and a rottweiler called Pyper, Beverley lives on the outskirts of Torquay. A “bucket list” ambition is to buy a camper van and travel around Europe.

Claire Stahlmann - Social Media Manager

Claire joined John Couch in 2015 after a year in Canary Wharf in London. Her funniest moment in estate agency to date was finding a couple in an intimate situation when on a viewing. She says she rings the bell and knocks more loudly on the door now! An artistic lady she has a degree in drama and theatre arts, has performed with Bonnie Tyler (who still talks about it!), is an excellent mimic and has won awards for the bridal headpieces which she makes in her spare time. Recently married, Claire and husband George enjoyed a wonderful Greek wedding and live in a cottage by the harbour. In her spare time, Claire enjoys long walks with her husband and their dog, Pickle. Her favourite places visited are China and Thailand.


Eileen Lovering - Sales Progressor

Eileen has worked with John Couch for twenty-seven years and fulfils the vital role of sales progressor, working hard to ensure that all parties achieve the sales and purchase outcomes they desire. Eileen particularly enjoys helping clients and customers move on to the next chapter in their lives with as little stress as possible. Her funniest moment in estate agency was when she entered what she thought was an empty property, shouted hello and got a reply back ‘Hello!’ – it was a parrot! Eileen lives in Torquay and nothing makes her happier than being with her grandchildren. She enjoys gardening, going to the cinema and seeing family and friends. Her secret claim to fame is that she was once on stage with Billy Fury and, continuing the showbiz theme, was at her brother’s wedding with Frank Carson and is friends with the Krankies who are Torquay’s resident celebrities.

Geoff Gooding - Sales Negotiator

Geoff enjoyed a successful career spanning 25 years in Asset Finance before moving effortlessly into the world of property which is something he had held a strong interest in for many years. Initially buying, improving and selling on his own account and then becoming more involved and hands on with his good friends here at John Couch. Initially Geoff was focused on specific projects but more recently his role has extended to all aspects of estate agency. Having lived in Torquay for many years, Geoff has excellent local knowledge and clients and customers, who frequently become friends, seek his advice on many aspects of living locally and property matters, long after they have bought or sold.Away from the office, Geoff enjoys Formula 1 motor racing and spending time in London.His secret claim to fame is knowing effortlessly how to get from A to B which, together with his love of London, makes us wonder if he was a taxi driver in a previous life and has done the knowledge!

John Couch - Founder

John has been in the property industry for nearly fifty years and, together with wife Susan owns and runs the business.Property is John’s passion and he always has a story to tell with a perfect memory for people and places. With so much experience of Torquay and its property market, John gets considerable pleasure from meeting the hundreds of sellers and purchasers that he has helped over the years. Still driven and ambitious, John continues to set high standards in order to maintain the position of Torquay’s leading estate agent. When asked for his favourite property tale his answer was, ‘Wait for the memoirs!’ An accomplished musician of both wind and stringed instruments, John also likes getting away on holiday with Susan and their son and family. A secret claim to fame is that as a Royal Artillery Bandsman John marched at Sir Winston Churchill’s funeral in 1965.

Lesley Clayton - Administrator

Lesley has been with John Couch for over fifteen years having worked for another estate agency previously. As secretary and PA, Lesley plays an important role handling administration for the team. She is extremely honest and says that one of the things she enjoys most is that, handling all the administration, she doesn’t have to go out in the cold and wet like her colleagues and can stay in the warm cosy office! Lesley is happily married and enjoys walking and playing with her German Shepherd (we are assured this is her dog!) and taking holidays. A mean quiz player she is also an expert at making coffee cake which is another reason that makes her extremely popular with her colleagues!

Susan Couch - Office Manager

Reliable, supportive and fun, Susan has been with John Couch for thirty years (she says she started when she was five!) and is a partner in the business and office manager. She lives in Torquay and is, of course, also married to the man himself! Susan enjoys the diversity, challenge and satisfaction of being part of a successful team. Her funniest moment in estate agency to date was suggesting viewing upstairs having forgotten that the property on offer was a bungalow! Susan describes her greatest achievement to date as her 29-year-old son and watching him become the man he is today. Susan has a passion for travel, particularly in France and she also loves musical theatre. This latter passion has seen Susan chaperone over 100 performances of the professional tour of Joseph and the Amazing Technicolour Dreamcoat. When asked about future ambitions, Susan didn’t hesitate in giving two answers (1) Never to lose enthusiasm for my role and (2) to be French, rich and skinny!

John Couch Blog

John Couch

One for the Road

The thing with changing property markets is that eventually we adapt to each manifestation. Changing markets are a bit like a pandemic. First they are a surprise, next, sadly, some people are harmed by the new normal, and then we learn how to handle the threat.
 
Then, just when we begin to get comfy, something happens and we have to learn all over again in a new market. This is where we are now.
 
Property market watchers, looking for signs that the post pandemic property party is over, have been on high alert for some time. But they don’t have to watch too closely as all the signs are there for anyone to see. The days of putting a property on the market at almost any price, and then exceeding that figure in a market awash with cash buyers desperate to move, are over. We may never see their like again – or, at least, not for decades. Today’s buyers are a new breed. Rising mortgage interest rates, the increasing cost of living and an uncertain and often unstable world have led to understandable caution.
 
So with what sort of new market must we become familiar? There are some interesting patterns emerging. It is becoming more of a buyers’ market. There will be a wider choice for buyers, who will feel less pressured to make their final choices. Sellers will have to become used to delay and uncertainty.
 
How often have we heard that a property’s three most essential things are location, location, location? Well in this new market those things will become price, price, price. In a market with greater choice attracting a buyer becomes more challenging. There are two ways to overcome this: correct pricing and making your home as buyer-friendly as possible – clean, tidy, decluttered, sweet-smelling and great-looking from the kerb.
 
Oh, and there is another way to succeed in selling: make sure you have an experienced estate agent who understands how to adapt to changing times and markets.
 
Finally, sellers shouldn’t despair. The post-pandemic party may be essentially over, but for sellers with a great estate agent, good housekeeping and accurate pricing there is still time for one for the road. 

 

5 days ago

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